1 April-31 December 2021
MAPIC DIGITAL
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VINCENT GUFFLET
Chief Operations & Services Officer, FNAC DARTY PARTICIPATIONS ET SERVICES

About me

About

Vincent Gufflet is Chief Services and Operations, in charge of all
service-related activities, from offer design (Paid-for services) to
operational performance (Supply Chain, After sales, Home Delivery,
Customer Management).
Graduated from SupAero engineering school, Vincent started his career as
a consultant at Arthur D. Little in 1995. In 2000, he joined the Kingfisher
group as Strategy Director in the DIY division. From 2003, he held various
positions within the Darty Group: Business Development Director, DartyBox
Development Director, Marketing Director for the Services Division,
Customer Relations Director, and then Managing Director for Services from
2015. He held this post until 2018, then he became Fnac Darty Commercial
Director until 2021.

About the company:
Leading omnichannel retailer on Consumer Electronics and Cultural Goods

Matchmaking Information

First Name:

VINCENT

Last Name:

GUFFLET

Job Title:

Chief Operations & Services Officer

Job Function:

Operations Director / Manager

Company:

FNAC DARTY PARTICIPATIONS ET SERVICES

Country:

France

Your business fields:

Retailers/Restaurant Chains/ Leisure Operators/Franchise partners/Licensors;Group of retail companies (several brands); Group of retail companies (several brands)

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