Zaion offers a complete voice customer relationship processing solution based on Artificial Intelligence and supervised in real time.
Our mission is to put the voice back at the heart of the customer experience and enhance the value of Human Capital.
Zaion’s vision came about based on an observation that even in the age of the omnichannel, the telephone still remains the most used and preferred medium for customers and users. We are convinced that the transformation of customer service can be achieved through the development of voice, which combines responsiveness, efficiency, and trust.
To accomplish this, we have designed an innovative technology of intelligent callbots that analyze and remember the key moments of a conversation. We use Artificial Intelligence to create seamless natural-language conversations that put the voice back at the heart of the customer experience.
Head of Zaion Lab
Other : Head of Research and development
Your business fields:
Technology & Solution Providers; Data & Analytics, Geolocation Services
Who you are looking to meet the most at MAPIC?:
Retailers/Restaurant Chains/ Leisure Operators/Franchise partners/Licensors; Other Business Services; Travel & Logistics Operator; Investors
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